Cookie Group	Cookie Description
Necessary	Necessary cookies ensure the basic functioning of the website. They do not collect personal data and are not used for marketing purposes. Without them, the site would not operate correctly.
Analytics	They help us understand how visitors use the website (e.g., number of visits, most visited pages), which helps us improve functionality and the user experience.
Marketing	They are used for personalized ads and promotions, as well as for tracking the effectiveness of advertising campaigns on social media and other platforms.

Privacy Policy

Your privacy is important to us. This Privacy Policy explains what data we collect, how we use it, and how we store it in accordance with the GDPR and the Personal Data Protection Law of the Republic of Serbia (ZZPL).

1. Data Controller

The controller responsible for your personal data is:

FTC DOO Belgrade
Cvijićeva 125/12
11060 Belgrade, Serbia
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. What data we collect

No data is collected on this website for the purpose of purchases or user account registration, as the website is solely informational and promotional in nature.

If a user voluntarily provides data via email or a contact form (when available), the following data may be collected:

first and last name,
email address,
phone number (if provided by the user),
other information voluntarily entered by the user in the message.

In addition, for technical purposes and to improve website performance, data may be automatically collected via cookies and analytics tools, such as:

IP address,
pages you visit,
time spent on the website.

All collected data is used solely for communication with the user and for improving the content of the website, in accordance with the laws of the Republic of Serbia and the EU GDPR regulation.

3. Legal basis for data processing

Processing of personal data is based on your consent (Article 6 (1) (a) GDPR and Articles 10 and 15 ZZPL).
Processing is necessary for fulfillment of a contract or pre-contractual activities.

4. How we use data

To communicate with users regarding submitted inquiries or requests.
To provide information about website services and activities.
To analyze and improve website content and user experience.
To send promotional information only if the user has given explicit consent.

5. Sharing data with third parties

With authorized analytics providers, in aggregated and anonymized form, for tracking website visits and improving content.
With third parties only if the user explicitly consents to receiving promotional information.

Your data will never be sold or shared with third parties for marketing without your consent.

6. Cookies and analytics

This website uses cookies for functionality and to improve user experience.

Third parties that may use cookies:

Google Analytics
Google Tag Manager
Facebook
YouTube

You can restrict or refuse cookies through your browser settings, which may limit website functionality.

7. Social networks and plugins

Pages contain social network plugins (Facebook, Instagram, LinkedIn, XING). Activating plugins sends your device’s IP address to the network. Legal basis: your consent (Article 6 (1) (a) GDPR and Article 10 ZZPL).

For more information on data collection and processing, please refer to the respective social network providers.

8. Data storage and protection

Data is stored on secure servers.
We apply technical and organizational measures to protect against unauthorized access, loss, or misuse.
Data is deleted once the storage purpose ends or as required by law.

9. Your rights

The right to access and obtain a copy of your data.
The right to correct inaccurate or incomplete data.
The right to delete data in accordance with the law.
The right to restrict processing.
The right to data portability.
The right to object to processing based on legitimate interests.
The right to withdraw consent at any time.
The right to file a complaint with the supervisory authority ( Commissioner for Information of Public Importance and Personal Data Protection ).

10. Contact

For questions regarding data processing or this privacy policy:
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Contact form: here

11. Changes to the policy

This privacy policy may be updated by FTC DOO as necessary. We recommend checking this page periodically for any updates.

Last updated: September 8, 2025.